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Thursday, May 17, 2012

Frequently Asked Questions

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Crime Information

• How can I help prevent crime at home?
  • Insure that locks on doors and windows are in proper working order, that garage doors are not left open and that valuables are stored in safe boxes that are secured to something that cannot be carried off easily. Home security systems and cameras are also great ways to safeguard your home. The Grove City Division of Police also encourages citizens to become involved in block watches in their neighborhoods. For more information on becoming involved in this, please call 614-277-1740 or visit the Crime Prevention area on the Grove City Division of Police website.
• How can I help prevent crime at work or while traveling?
  • Be sure that valuables are kept out of sight, remove GPS units and other electronics from plain view, to prevent being a target of a crime.
• How can I help prevent identity theft? What do I do if I am a victim of Identity Theft?
  • Be sure to shred any personal information before discarding it into the trash. Do not give personal information or credit card numbers out on websites that are not secure. For more information, you can obtain a brochure at the Grove City Division of Police, located at 3360 Park St., Grove City, Ohio 43123 or view helpful resources in the Crime Prevention area of the Grove City Division of Police website. If you believe you are a victim of identity theft, contact The Grove City Division of Police at 614-277-1710 and request to speak with an Officer.
• How do I obtain neighborhood crime statistics?
  • You may contact the crime prevention coordinator at 614-277-1765 or view crime mapping resources on the Grove City Division of Police website.
• How do I report a crime tip or location of a wanted person anonymously?
  • Call the Anonymous Tip Line at 614-277-1808 to report a crime tip or location of a wanted person without leaving your information. You must understand that the more information we have, the better we can assist in the situation.
• How do I report suspicious or unusual activity?
  • If you believe there is a crime in progress, please call 9-1-1 immediately. If you wish to report suspicious or unusual activity, call 614-277-1710. It is important to call at the time you are witnessing the activity with as detailed a description as possible so that officers have the best chance of responding. Nothing is too insignificant to report.
• What should I do if I become a victim or witness to a crime? How do I file for compensation under Ohio’s Victims of Crime Program?
  • If you are a victim or witness to a crime, you should immediately contact the Grove City Division of Police at either the non-emergency phone number 614-277-1710 or 9-1-1. Try to write down a description of the suspect(s) and any vehicles involved to provide to the dispatcher. If you or someone else was injured as a result of the crime, immediately call 9-1-1. You may be entitled to compensation as a victim. Please call 614-752 -2732 or visit the Ohio Attorney General’s website for more information and resources on victim’s rights.

 

General

• A Grove City Police Officer responded to my noise complaint and offered me an opportunity to sign and file a criminal complaint. I chose to wait but how long do I have to file the complaint?
  • You have up to six months to file a charge for a noise complaint, although we recommend that if you are interested, you pursue charges as close to the incident date and time as possible.
• Are members of the Grove City Division of Police available for public speaking?
  • Yes, staff members are available for public speaking on a variety of topics. Contact the Grove City Division of Police at 614-277-1710 to schedule a speaker or submit a request online.
• Can I hire Grove City Police Officers at my business or event? Whom do I contact?
  • Yes. Contact the Grove City Division of Police at 614-277-1710 and ask to speak to the Special Duty Coordinator.
• Can the Grove City Division of Police assist with non law-enforcement, personal or community issues?
  • The Grove City Division of Police may very well be able to assist in or refer you to help for personal or community issues. If you have an issue or question, please visit the City website at www.grovecityohio.gov for useful links to information and resources. If you do not see what you need, please call 614-277-1710 for further assistance.
• Does the Grove City Division of Police provide child identification?
  • Yes, the Grove City Division of Police has a child identification program. It is conducted through the Community Services Bureau, for information regarding this service visit the Grove City Child Identification Events webpage.
• Does the Grove City Division of Police provide escort services?
  • Yes, the Grove City Division of Police does provide escort services depending on the circumstances. Requests are approved through the chain of command. Please contact The Grove City Division of Police at 614-277-1710 for more information.
• How can I become a Grove City Dispatcher?
  • When a position for Police Dispatcher is open at the Grove City Police Department, the information is posted on the Employment Opportunities area of the Grove CIty website describing the position. Applicants must take a Civil Service test and provide required documents for application. In order to receive notification of the next Civil Service test, complete the Police Resource Request form or visit the Grove City Division of Police, located at 3360 Park St., Grove City, Ohio 43123.
• How can I become a Grove City Police Officer?
  • When a position for Police Officer is open at the Grove City Police Department, the information is posted on the Employment Opportunities area of the Grove CIty website describing the position. Applicants must take a Civil Service test and provide required documents for application. In order to receive notification of the next Civil Service test, complete the Police Resource Request form or visit the Grove City Division of Police, located at 3360 Park St., Grove City, Ohio 43123.
• How can I help make our schools safe?
  • It is important to know what your children are involved in and who their friends are. Educating yourself and your children on the Student Code of Conduct will help make the schools a safer place.
• How can I make sure my child is safe on the internet?
  • Keep the computer in an area of your home that is accessible to the entire family, such as the family room. Become familiar with your child’s online friends and their activities. For more information, you can obtain a brochure at the Grove City Division of Police, located at 3360 Park St., Grove City, Ohio 43123 or view helpful resources in the Crime Prevention area on the Grove City Division of Police website.
• How can I obtain information from The Grove City Division of Police?
  • You can obtain information by calling the non-emergency phone number at 614-277-1710. If you wish to receive a record or report from the Division of Police, you may do so in person at 3360 Park St., Grove City, Ohio 43123, by calling the records department at 614-277-1714, by e-mail at policerecords@grovecityohio.gov or visit http://police.grovecityohio.gov/forms.
• How can I seek to have a law or city ordinance changed?
  • Contact the Grove City Division of Police concerning traffic or criminal laws to be changed. Contact your City Councilmember or safety director concerning laws and city ordinances.
• How can I verify the identity of a Grove City Police Officer?
  • Each member of the Grove City Division of Police is required to carry an identification card with them at all times, while on duty. You may also contact the Division of Police at 614-277-1710 to verify an officer’s identity.
• How do I compliment an Officer or employee of the Grove City Division of Police?
  • Contact the on-duty supervisor at the Grove City Division of Police at 614-277-1710 or submit a compliment via e-mail. .
• How do I contact the Grove City Division of Police for non-emergencies?
  • You may contact the Grove CityDivision of Police at the non-emergency phone number, 614-277-1710 or visit the agency website at http://police.grovecityohio.gov/staff for the staff directory.
• How do I file a complaint against an Officer or employee of the Grove City Division of Police?
  • Contact the on-duty supervisor at the Grove City Division of Police at 614-277-1710 or submit a complaint via e-mail.
• How do I request a special watch or traffic monitoring in a particular area?
  • To request traffic monitoring, please call The Grove City Division of Police at 614-277-1710 and speak to an officer or a dispatcher with reason for the watch and the requested dates and times. You may also submit a traffic survey request online.
• I am considering a large party or event. Are there any permit requirements?
  • If you are planning a large party or event outdoors and are selling merchandise, beverages or food, have more than 300 people at one time, or will need to close a street, you will need to purchase a Special Event Permit. The application is reviewed by the Police Department, Fire Department and Mayor’s Office and if approved, a permit will be issued. The deadline for application is at least two weeks before the event. Download the Special Event Permit Application. Mail to the Grove City Division of Police, 3360 Park St., Grove City, OH 43123 or fax to 614-277-1717.
• I have a Grove City mailing address. Why am I transferred to Columbus Police or the Franklin County Sheriff’s Office when I call Grove City Police for assistance?
  • Not all persons with a Grove City mailing address are located within the police jurisdiction of the Grove City Division of Police.
• I would like to have a garage/yard sale. Am I required to get a permit?
  • Residents in the City of Grove City are permitted to have two (2) Rummage/Garage sales per year, per address, for three (3) consecutive days each. (Chapter 713.03 of the Grove City Codified Ordinance). A permit must be obtained for each sale and is available for $2 in City Hall at 4035 Broadway, Grove City.
• I would like to solicit sales door to door in Grove City. Am I required to get a permit?
  • Yes, any person seeking to sell a product or service door-to-door or business-to-business you must have a permit. Download the Peddler and Solicitor Permit Application on the Grove City website. Bring the application and permit fee to 4035 Broadway, Grove City, OH 43123. Applications must be dated no later than thirty days prior to the commencement of business. Peddlers must present this permit upon request. It is unlawful for any person to engage in the business of a peddler without first registering; paying the registration fee and obtaining a permit.
• Is there a fee for Grove City Police services?
  • No, there is never a fee for Grove City Police services with the exception of some public information requests.
• What can I do about a sexual offender living in my neighborhood?
  • Registered sex offender information may be found online at the Franklin County Sheriff’s Office website or the Ohio Attorney General’s Office website. The Grove City Division of Police encourages citizens to educate themselves and their children on being safe in any situation. If you are going out, always take someone with you and be aware of your surroundings. Whenever possible, carry a cell phone to use in case of emergencies. If you are concerned about activity involving a sex offender in your area, please contact the Grove City Division of Police at 614-277-1710.
• What does it mean that The Grove City Division of Police is accredited by CALEA?
  • Being an accredited agency means the Grove City Division of Police has met certain professional standards for Law Enforcement. The goal is to operate the division in a professional and responsive manner.
• What hours are the Grove City Division of Police open?
  • The police department is open for emergencies 24 hours a day, 7 days a week, 365 days per year. Some services may only be available during traditional business hours, Monday through Friday, 8 a.m. to 5 p.m. You may call 614-277-1710 or visit the agency website to obtain services.
• What is a snow emergency route?
  • It is a route that is designated during a snow emergency declared by the Mayor of Grove City. During this time, parking is prohibited as noted on street signs.
• What is the Grove City Division of Police Explorer Post?
  • The Explorer Post is made up of youth between the ages of 14 and 21 and was established to enhance the relationship between young residents and the Grove City Division of Police. The Explorer Post is designed to introduce youth to the mission of Law Enforcement and expose them to the responsibilities of the position. If you are interested in joining the Explorer Post, please visit the Grove City Division of Police Explorers web page for more information.
• What services are offered by the Grove City Division of Police?
  • The Grove City Division of Police offers a wide range of services to the residents and visitors of Grove City. Our primary focus is prevention and detection of crimes and apprehension of criminals, as well as safe and efficient flow of traffic on public roadways. We have a philosophy of involving the community in our efforts. To learn more about these services, visit Grove City Division of Police website or call 614-277-1710.
• What should I do if I am involved in a traffic crash?
  • If you are involved in a traffic crash and there are no injuries, move your vehicle(s) off the roadway and contact the police at the non-emergency phone number 614-277-1710. If there are injuries, leave the vehicles where they are and call 9-1-1.
• When should I call 9-1-1 to contact the Grove City Division of Police?
  • Call 9-1-1 to report an emergency or a crime in progress.
• When will a report taken by the Grove City Division of Police be available for public release?
  • Generally a report taken will be available for release within 24 hours.
• Where do I pay a Grove City traffic or parking ticket?
  • Traffic and parking tickets can be paid in person or by mail to the Grove City Mayor’s Court Clerk’s Office, located at 3360 Park St., Grove City, Ohio 43123. Traffic and parking tickets may also be paid online via PayPal. Visit http://administration.grovecityohio.gov/court for Online payment information.
• Where is the Grove City Division of Police located?
  • The Grove City Safety Complex (Police Department) is located at 3360 Park St., Grove City, Ohio 43123, one block east of Broadway.

 

Maintenance

• How and to whom do I report that my electricity or other utility is out?
  • Contact your service provider concerning these issues, find a list of Important Phone Numbers on the Grove City website. AEP customers can report outages online on the AEP Report An Outage page.
• How do I get a parking restriction or traffic pattern reviewed or changed?
  • Contact the Grove City Division of Police and a traffic survey will be conducted to see if the request is warranted. A recommendation will then be made to the safety director, who has the final decision.
• How do I post bond or bail for a friend or relative arrested by The Grove City Division of Police?
  • You may post bond or bail for someone by speaking with a dispatcher at the Grove City Division of Police, located at 3360 Park St., Grove City, Ohio 43123 or calling 614-277-1710 for further instructions.
• How do I report a junk vehicle on my street and how is it handled?
  • Contact the Grove City Division of Police at 614-277-1710 to report the problem. An officer will be assigned to look into the problem and attempt to contact the owner in order to gain compliance.
• How do I report a street light that is out or broken?
  • Certain street lights are maintained by the Grove City Service Department while others are the responsibility of AEP. For problems with metal light poles within the city, contact the Grove City Service Department at 614-277-1710. For problems with the wooden poles throughout the city, contact AEP online and complete the Streetlight Maintenance Request Form.
• My vehicle was towed by The Grove City Division of Police. How do I get it back and how much will it cost?
  • If your vehicle was towed by the Grove City Division of Police, you will need to go to the Grove City Safety Complex, located at 3360 Park St., Grove City, Ohio 43123 and speak with a dispatcher. You are required to provide proof of ownership of the vehicle. The dispatcher will then provide you with a release form that you take to the impound lot to retrieve your vehicle. The cost is determined by the impound company, at a daily rate.

 

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